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4DX scoreboards

Posted: Wed Nov 28, 2018 2:10 pm
by eclipse1976
Looking for scoreboard ideas from other companies that have used the 4DX system with their employees. Also, any additional ideas for employee engagement would be great.

Re: 4DX scoreboards

Posted: Fri Nov 30, 2018 11:05 am
by colors2245
We use an excel spreadsheet and are using it for our sales team. We identified that we wanted to increase sales for two products. Sales for those two products became our two main lag measures. Then we identified the things that our sales team had control of that could potentially affect sales. We identified number of prospects researched and number of prospects called on a weekly basis as our lead measures. We then identified some subsequent lag measures besides the sales for those two products because while we could control the number of prospects researched and called, we could not control whether they would give us an appointment, give us an opportunity to quote, give us an order. So we also track for lag measures besides sales as number of prospect appointments, number of total appointments and number of quotes weekly.

It's a simple spreadsheet that we go over weekly with our sellers and takes less than 10 minutes. The seller emails these numbers weekly. In addition to the numbers, we quickly review what goals they have for the week that will make a difference to our team. Those goals also get recorded on the spreadsheet in a notes column.

If there are lead measures or lag measures that are lacking, we analyze and adjust methods to increase both depending on the situation.

If you would like further information please contact me at or 847-462-6065.

Ron Hulbert
Vice President of Sales
Colors For Plastics

Re: 4DX scoreboards

Posted: Fri Nov 30, 2018 12:11 pm
by eclipse1976
Thank you for the feedback.

Re: 4DX scoreboards

Posted: Mon Dec 03, 2018 1:56 pm
by greenleaf
I am happy to offer my 2 cents worth if you will clarify your question a bit. Do you mean you need ideas to help you transfer your established lead and lag measures to scoreboard goal lines, or do you mean ways to fill out a scoreboard, or do you mean actual ideas of lead and lag measures that you can track on a scoreboard? Also, what are your top 2 profit drainers in your company? or is lack of sales your issue?

Beth Johnson
GreenLeaf Industries

Re: 4DX scoreboards

Posted: Tue Dec 04, 2018 12:51 pm
by eclipse1976
Hi Beth,
Thanks for your response.
We're aiming to lower material cost of sales. I am looking for scoreboard ideas for a shop floor -- something motivating and simple. we are in the process of implementing 4DX now.
I appreciate your help.

Re: 4DX scoreboards

Posted: Sun Dec 09, 2018 4:33 pm
by greenleaf
Sorry for the late response, we have been doing annual planning.

You must look at your data to see what the real issues are, so the below is "pretend" scenario. Also, you need a place (excel file is easiest) for team leaders to translate their individual team's progress into the 2 lead corporate measures and a designated person to crunch the data to update the WIG/Lag and the corporate Leads. We have a shared file where this happens which makes it easy for my corporate 4DX leader to assess each month after the team leaders have uploaded their data.

1) Your corporate wig could be to decrease the total cost of materials your plant consumes by 5% over 8 months (Scoreboard goal line might be a simple straight line starting at 0% at 0mos and progress up to 5% at 8 mos. Your 2 corporate leads could be 1) raw material cost from the supplier (IF you think there is a possibility to get the price changed at the source or the material changed with the customer) and 2) lbs of material lost during the production cycle. Scoreboard for lead 1 could be avg weighted cost of purchased materials in $/lb for top 10 materials; goal line would go from current avg weighted cost and drop to cost with a weighted avg $/lb 8% lower. (This could transfer directly to your purchasing team's lead measure). The scoreboard for lead 2 might be a line starting at 2000lbs and dropping to 1000 lbs at the 8 month mark.

Then your teams would have their own Wig/Lag measures. For example, purchasing could be to decrease the cost of top 10 materials by 10% from the supplier. Their leads could be 1) # of conversation/pricing discussions taking place with the suppliers and possibly customers (here they would be looking for price breaks vs. storage footprint, billing options to decrease costs, etc), and 2) number of quotes received from new suppliers with equivalent materials.

Your manufacturing teams could have teams such as:
Material handlers - maybe a WIG like decrease lost pellets during dryer load/unloads from ___lbs/mo to ___ lbs/mo within 8 mos; lead msrs for them may be # of equipment improvements that prevent spills, or # of material mixing/load/unload best practices implemented throughout the factory. (This assumes you track your lost materials.)
Then maybe the mold techs have their WIG/lag set to reduce amount of scrapped shots on the poorest 5 running jobs from ___lbs to ___lbs in 8 mos (maybe this represents a 50% reduction). Their leads may be to # of processes optimized through scientific molding, and/or the amount of purge patties produced during the run (let them find out why this is).
Maybe your maintenance team attacks mold PM's not being completed and equipment repairs that need to be done on things that cause scrapped shots such as dryer equipment that never dries the material very well, or material shutoffs that have holes, or conveying lines that break apart.
Maybe your operators have the same WIG as the mold techs, but their lead measures are 1) time to notify Mold Techs of quality problems, and 2) # of training kits updated to include samples of all defect types and associated defect training completed.

Remember to use your data to decide what to work on. If you pick the wrong leads, no problem, lead measures can easily be changed, just keep your lag/wig in place because that is what you really need to move in the right direction! Remember that any activity that will drive down $ spent on materials that enter your factory every month is a lead measure. Know BEFORE you start where your heavy hitters are so that your company works on the right materials; otherwise, you will have tons of improvements made with very little impact to the bottom line.

If you need ideas on how to track lost material by shift every day or would like more help, I would rather talk over the phone since it is faster. 865-242-3828

Re: 4DX scoreboards

Posted: Thu Dec 20, 2018 1:20 pm
by eclipse1976
Thank you for your ideas! they are very much appreciated.
We will contact you with any further questions.
Happy Holidays to you and yours!